Chris Lake, an American living in New Zealand, was responsible for the introduction of the KYBURZ DXP at New Zealand Post. After leaving New Zealand Post, he started working for us and has since been responsible for communication with Australia Post. Chris lives in New Zealand. Therefore, before Corona, he spent a lot of time travelling from New Zealand to Australia and back to meet our team in Australia and Australia Post. He was also heavily involved in training our service partners in Australia.

In March 2020, just before the first vehicles of Australia Post's second 1000 order arrived, New Zealand closed its borders due to Corona and it was no longer possible for Chris to travel. So for the last year, he supported the team in Australia and Switzerland from his home office. Arrangements with Australia Post were also all moved to digital channels.

Quarantine-free travel between Australia and New Zealand resumed in mid-April 2021, allowing Chris to travel to Australia for the first time in over a year.

The team discussed the upcoming delivery of the vehicles currently being produced in Embrach and the general situation with Australia Post, including new prototype vehicles and the eTrolley. In the evening, the whole team met for dinner.

The next day Chris flew to Canberra to meet with Colin Hindle, Australia Post Manager. Colin is responsible for all KYBURZ vehicles in Australia. Over the last three years, Colin and Chris have met at least once a month. So it was an enjoyable event when the two were able to see each other live again after more than a year. They discussed the upcoming KYBURZ DXP deliveries and the ongoing tests with the eTrolley. They also talked about the DXP 7.0 prototype, which is currently being developed here in Switzerland.

At the end of his trip, Chris' travel plans were thrown into a bit of disarray: New Zealand temporarily suspended flights from Sydney due to new covid cases in the area.

In a roundabout way, Chris made it back to New Zealand. Chris will probably continue to work from home for the most part.

We hope that the daily routine will soon return and he will be able to have more face-to-face contact with clients and colleagues.

Do you have any questions about KYBURZ Australia? Chris Lake or Philipp Heim will be happy to answer them.